FAQ

 

What exactly is a HotClick?

A HotClick is, what we call in the industry, a hotspot. Hotspots are, in general terms, a second layer inserted on top of your video file.

What is the difference with HotClick and other video sites like Youtube?

HotClick offers a state of the art video viewing and shopping experience giving the producer and viewer a more exciting and interactive way to view and interact with videos. Instead of "lean-back/passive" experience whilst watching online videos, we create a dynamic "lean-in/active" experience. Unlike other video sharing sites, HotClick makes videos actionable, enhancing messaging and user engagement. HotClick's interactive technology is by far the simplest and best way to approach your audience across the web.

Whether you are a first time web seller or small/medium business owner, or even a Fortune 100 company, HotClick is by far the most affordable video advertising service on the market. Starting at just $19.99 a month for our Bronze Account, you get access to the entire HotClick service. We understand that a lot of web publishers want to start small and simple and grow on their own pace, we have designed our service to support this. As you grow, we scale with you. And if you've already gone big and serve hundreds of thousands of users already, HotClick can handle that too!

HotClick is easy to use - We know that our customers are very busy and do not have the time for complicated systems. With HotClick, there is nothing to download to your computer as everything is done over the web. We don't require a bunch of APIs and third party applications to make our full service work. With us, it's simple and easy!

How much does HotClick cost?

HotClick is a monthly subscription site, where everyone starts with a free account. Based on how many videos you choose to upload, you can pick a monthly subscription price package specific for you!

  1. Free Account - 1 video upload, 1gb upload bandwidth, 1gb download bandwidth.
  2. Bronze Account --$19.95-- 10 video uploads, 2.5gb upload bandwidth, 10gb download bandwidth.
  3. Silver Account --$49.95-- 25 video uploads, 7gb upload bandwidth, 25gb download bandwidth.
  4. Gold Account --$99.95-- 50 video uploads, 15gb upload bandwidth, 75 download bandwidth.
  5. Platinum Account --$199.95-- 100 video uploads, 30gb upload bandwidth, 150gb download bandwidth.
  6. Custom Account ---Call for Price.

Can I pay for my subscription with a credit card?

Yes. This is the only way to pay for your subscription. We offer a very easy way to pay with any of the four major credit cards; Mastercard, Visa, American Express, Discovery. You can change your subscription by logging in to your account and in "My Profile" find the "Account Billings" Tab and change your plan by selecting the best fitting option for you. Remember to click the "Update My Account" tab.

How do I upload video?

After logging in to your account, click on the "Console" tab. There you will find an "add a video now" tab. Click on the tab. You will then be prompted to click the "browse" button to find your stored video. As well as complete simple information regarding your video such as title of the video and description.

Which video formats does HotClick support?

We support: H.263, H.264, Mpeg1, Mpeg2,All MPEG-4 implementations (Xvid, 3vix, etc.), .AVI, Flash Video .FLV (VP6, Sorenson Spark/H.263+, H.264) .MOV, .MP4, .MPG, .VOB (unencrypted VOBs only), Windows Media/VC-1, 3GP/3G2, Ogg Theora, MJPEG DV, raw YUV/RGB HotClick can accept any frame size and we will resize to fill the screen without stretching. Optimum frame size would be 640x480 (4:3) or 640x360(16:9).

Does HotClick support High Definition (HD) video?

Yes, we upload and encode your video at the same bit-rate it was uploaded at. (+/-10%), up to a maximum of 2mbps. This "mirror strategy" maintains the quality of the video you've uploaded.

Does HotClick progressively download or stream my videos?

HotClick videos progressively download. The progressive download approach maintains a constant data rate throughout the video playback and ensures good quality playback at any connection speed. Progressive download is best used for short-form video(under 5 minutes), while streaming is best suited for long-form and live video.

What happens to the original media file after encoding?

Your original video file is still on your computer. When you upload files to HotClick, we create an .flv copy of the video, therefor your original video is no longer needed and kept on your desktop.

Where do my uploaded videos come from?

The Producer will upload their video to be transcoded and stored on the HCTV CDN. If the producers free account expires and would rather NOT pay into one of services they will have the option to download the video and host it elsewhere. HCTV will provide a field in the producers console to define the link to that video.

How do I upload products?

After logging in, click on the "Console" tab. Now on that page, click the "Products" tab. Fill out the information box on the right, including, title, description, price, and a picture of the product(.jpg only). Be sure to hit "Submit" once the form is completed.

What is a "Clickmark"?

Your clickmark is like a save tab to the products you've clicked. When a product is first clicked, it is moved to your clickmark folder. From there you are capable of reviewing your product once more before clicking in it to add to your shopping cart.

Where do I add titles to my HotClicks?

Adding titles to your HotClicks can be done by clicking on the product items to the right of the video player.

Can I use HotClick if I don't have a PayPal account?

No, currently you must have a PayPal account in order to proceed being a producer and using our shopping cart. If you do not have a PayPal account already, click on the link below: https://www.paypal.com

Do I have to be a member to purchase an item on HotClickTV?

Yes, membership to HotClickTV is required to make any purchases on the site. Signing up is extremely easy thanks to our Open-ID sign-in process. If you already have an account with any of the popular social sites on the web, (Google, Facebook, Twitter, Yahoo, Myspace, Flickr, AOL), then the hard work is done, as Open-ID uses your already approved ID from one of those selected sites! Simple, right?!

How do I get paid as a Producer?

When an item is purchased from one of your uploaded videos, the transaction is processed thru the buyer's Paypal account and yours.